What Cookies Are
Cookies are small text files stored on your device when you visit a website. We also use local storage, pixels, tags, SDKs, and similar technologies that help us keep you signed in, secure your account, remember preferences, measure website performance, understand referrals, and improve NoteWave.
This Cookie Policy explains how these technologies are used when you access NoteWave's website, dashboard, meeting transcription tools, integrations, and related services.
Your choices
Types of Technologies We Use
2.1 Essential cookies and storage
These technologies are necessary for security, authentication, and core functionality. Blocking them may prevent you from logging in or using the Service.
- authentication sessions and account login state;
- security, fraud prevention, CSRF protection, and request integrity;
- subscription entitlement checks and account state;
- recording, upload, and dashboard recovery state where needed;
- load balancing, routing, and service availability.
Duration varies from session-only storage to persistent storage needed to keep you signed in, remember safe app state, or support account security.
2.2 Preference technologies
These remember choices that make the Service feel consistent across visits.
- theme, display, notification, and dashboard preferences;
- language, region, and interface choices;
- dismissed notices, onboarding state, and saved local app preferences.
2.3 Analytics and performance measurement
We use analytics to understand product performance, page usage, referrals, reliability, and feature adoption. This helps us improve NoteWave and diagnose issues without reading your private meeting content for advertising purposes.
- page views, referrers, approximate geography, browser type, device type, and performance signals;
- aggregated usage trends and feature adoption;
- diagnostic information and error patterns.
2.4 Advertising and conversion measurement
We may use advertising or conversion measurement technologies, including Google tags, to understand whether ads or marketing campaigns lead to signups or other conversion events. These technologies may use cookies, pixels, tags, or similar identifiers.
We do not sell your meeting content, transcripts, or private workspace content for advertising, and we do not use meeting content to target ads to meeting participants.
Measurement, not meeting-content advertising
Third-Party Services
Some service providers may set or read cookies and similar technologies when they provide functionality to NoteWave or when you interact with their services.
- Authentication, database, and infrastructure providers: support login sessions, security, storage, hosting, routing, and app availability.
- Analytics providers: support privacy-focused website analytics, performance monitoring, referral measurement, and aggregated usage insights, including Vercel Analytics.
- Advertising and conversion measurement providers: support campaign attribution and conversion tracking, including Google tags where used.
- Payment and app-store providers: support checkout, subscription management, fraud prevention, entitlement validation, and billing support.
- Meeting and calendar platforms: Zoom, Microsoft Teams, Google Meet, Google Calendar, and similar platforms may use their own technologies when you connect or interact with them.
Third-party services operate under their own privacy policies and cookie practices. Your browser, device, Google account, Apple account, Microsoft account, or other platform settings may provide additional controls.
Managing Your Cookie Preferences
4.1 Browser and device controls
You can manage or block many cookies through your browser or device settings:
- Chrome: Settings, Privacy and security, Cookies and other site data.
- Firefox: Settings, Privacy & Security, Cookies and Site Data.
- Safari: Settings or Preferences, Privacy, Manage Website Data.
- Edge: Settings, Cookies and site permissions, Cookies and site data.
4.2 Third-party controls
You can also use account-level or platform controls, such as Google ad settings, device advertising ID settings, app-store privacy settings, and browser privacy extensions. These controls are managed by the relevant third party and may change over time.
Important limitation
Do Not Track Signals
Some browsers send "Do Not Track" signals. There is no uniform industry standard for responding to these signals, so NoteWave does not currently change its behaviour automatically in response to DNT. You can use browser, device, and platform controls to manage cookies and similar technologies.
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, analytics, advertising measurement, integrations, law, or our business operations. When we update it, we will revise the "Last updated" date.
Questions About Cookies
Blaze AI Solutions (Pty) Ltd
Privacy contact: contact@blazesolutions.ai
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