Introduction
NoteWave takes security seriously. This guide explains how we protect your account, the authentication methods we support, and best practices for keeping your data safe.
Authentication Methods
NoteWave supports multiple secure sign-in options:
Sign in with your Google account and use the security controls already enabled on that account.
Sign in with your Apple ID. This is convenient for iPhone and iPad users and inherits your Apple account security.
Sign in with your Microsoft account, including supported work and school accounts.
Traditional email and password authentication with secure password hashing and email verification.
Recommended: OAuth Sign-In
Two-Factor Authentication (2FA)
NoteWave does not currently offer native two-factor authentication. However, you can enable 2FA through your OAuth provider:
For Google OAuth users:
- Go to your Google Account settings (myaccount.google.com)
- Navigate to Security
- Enable 2-Step Verification
- NoteWave will inherit this security when you sign in with Google
Apple and Microsoft users can enable two-factor authentication on their Apple ID or Microsoft account, and that protection applies to NoteWave logins as well.
Infrastructure Security
NoteWave is built on industry-leading security infrastructure:
Account and meeting data is stored using managed database and private-storage controls with authenticated access.
Database access policies help isolate account data and enforce sharing and team permissions.
HTTPS/TLS protects supported data in transit, while managed storage and database services apply encryption and access controls at rest.
NoteWave is committed to data privacy compliance including POPIA and GDPR alignment. We do not sell your data or share it for advertising.
Password Best Practices
If you use email/password authentication, follow these guidelines:
- Use a unique password that you don't use on other websites
- Use a long password or passphrase that satisfies the requirements shown during signup or reset
- Consider using a reputable password manager
- Never share your password with anyone
- Reset the password promptly if you believe it has been exposed
To replace an email-account password, sign out and use Forgot password? on the login page. NoteWave will send a secure reset link to the account email.
Active Sessions
NoteWave keeps you signed in for convenience. To sign out:
- Click your profile icon in the top-right corner
- Select Sign Out
- You'll be redirected to the login page
Always sign out when using a shared or public computer to prevent unauthorized access.
Data Privacy
Your privacy is our priority:
- NoteWave never sells or shares your data with third parties for marketing
- Customer meeting content is not intended to train unrelated general-purpose AI models for other customers, as described in our Privacy Policy
- You can export or delete all your data at any time
- We are committed to compliance with GDPR, POPIA, CCPA, and other applicable privacy regulations
For full details, read our Privacy Policy and Terms of Service.
Reporting Security Issues
If you discover a security vulnerability or have concerns about your account security:
- Email us immediately at contact@blazesolutions.ai
- Do not publicly disclose the issue until we've had time to address it
- We take security reports seriously and prioritise them for review
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