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Updated Jul 18, 2026|4 min read

Custom Vocabulary & Keyterms

Help NoteWave recognize company jargon, team member names, acronyms, and product terminology.

Why Custom Vocabulary Matters

Every industry, company, and team has its own language: unique product names, acronyms, technical terms, and regional expressions. Standard speech-to-text engines often mishear or misspell these specialized words.

NoteWave's Custom Vocabulary feature lets you add up to 100 domain-specific terms. These terms help the transcription engine recognise specialised terminology, company names and acronyms. Review the finished transcript to check that important terms were captured correctly.

How NoteWave Uses Keyterms

When you add keyterms to your Custom Vocabulary:

  • Live Recording: Your vocabulary provides context when a recording is transcribed.
  • File & URL Uploads: Background processing workers include your vocabulary list when dispatching audio jobs.
  • Meeting Bots: Recordings captured via Zoom, Microsoft Teams, and Google Meet bots utilize your configured keyterms automatically.

Adding & Managing Keyterms

To manage your Custom Vocabulary:

Step-by-step guide:

  1. Go to Settings in the sidebar
  2. Select the General tab
  3. Scroll to the Custom Vocabulary card
  4. Type your word, acronym, or multi-word term into the input field
  5. Press Enter or click the + button to add it
  6. Your terms save automatically in the background
  7. To remove a term, click the × icon on any tag chip

Formatting Rules & Limits

Term Limits

Up to 100 active keyterms per account. Each term can be between 1 and 50 characters long.

Character Support

Letters, numbers, spaces, hyphens, and periods are supported. Punctuation like commas or semicolons are automatically stripped.

Capitalization is preserved. For acronyms (e.g. "SaaS", "API", "AWS"), enter the exact casing you want to see in your transcripts.

Best Practices for Accuracy

  • Focus on rare or ambiguous terms: Do not add common dictionary words. Focus on company names, client names, medical codes, legal statutes, and proprietary tools.
  • Include compound product names: Add full multi-word terms like "NoteWave Echo" or "Kubernetes Pod".
  • Keep it curated: Remove obsolete project codenames when projects end to keep recognition focused on active topics.

Plan Requirements

Custom Vocabulary is available on Pro, Business, and Enterprise plans. Free plan users can preview the vocabulary panel, with upgrades unlocked immediately upon activating a Pro subscription or the free Business trial.

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