Upload an Audio or Video Recording

Check your file before uploading

• File size is limited to 500 MB per file. Check your available transcription minutes too.
• Audio formats include MP3, WAV, M4A, AAC, OGG, FLAC, WebM, and Opus.
• Video formats such as MP4 and MOV work on the web and in the Android app. In the iOS app, use an audio file such as M4A or MP3.

Play a short part of the original file first. For video, check that the file has an audible audio track. Keep your original until you’ve verified the transcript.

Upload and transcribe the recording

1. Choose New Recording on the web or Record in the mobile app, then select Upload.
2. Choose the file. Give the meeting a title you’ll recognise in Transcripts and select the spoken language.
3. Select Upload and transcribe. Keep NoteWave open while the file is being transferred.
4. After processing completes, open Transcripts and select the transcript by title. Review the speaker labels and any unclear passages.

If the upload or transcription fails

• If the file is rejected, check its size and format. If your file plays but the upload still rejects it, export a new copy in a common format such as MP3 or M4A. Changing the filename extension won’t convert the file.
• If the upload stops, check Transcripts and the recording page for an existing entry or a recovery option before submitting the same file again. See recovering an interrupted upload.
• If transcription stalls, follow the processing troubleshooting guide.