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Why Meeting Audio Is No Longer Available

See how long audio is kept, what stays after it expires, and how to keep a copy.

2 min read, updated

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Why audio expires

NoteWave keeps your meeting audio for a limited time, depending on your plan. After that it’s removed, and the player shows Audio expired.

PlanAudio is kept for
Free7 days
Pro14 days
Business and Enterprise30 days

What stays in your account

Only the main audio is removed. Your transcript, summary and action items stay until you delete them. Short voice samples are kept for up to 120 days, so you can still rename speakers on an older meeting.

Keep a copy of the audio

Open the meeting and select Download audio on the audio player before it expires. You can do this if you own the meeting or can collaborate on it. People with view access can’t download it.

Can expired audio be restored?

No. Once audio has expired, it can’t be brought back. A higher plan keeps audio for longer, but that doesn’t restore a recording that has already gone. If you still have your original file, you can upload it again.

If the player says Audio unavailable

On a new meeting, this usually means the audio is still being prepared, so try again shortly. If it’s still unavailable after processing finishes, contact support.

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